Delivery & Shipping

Delivery & Shipping

Visor Sun ships from local warehouses to get your windscreen sunvisors to you as quickly as possible. Here is everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Domestic Shipping (Malaysia)

All standard orders over RM29.99 qualify for free shipping. Orders under this threshold will have a flat shipping fee calculated at checkout.

International Shipping

We ship to most countries worldwide. International delivery times vary depending on the destination:

• Singapore & Brunei: 5–10 business days
• Australia & New Zealand: 10–18 business days
• Rest of world: 14–28 business days

International shipping costs are calculated at checkout based on destination and package weight. Please note that import duties, customs fees, and local taxes may apply upon arrival. These charges are the responsibility of the recipient and are not included in our pricing.

Order Tracking

Every shipment includes a tracking number. Once your order ships, you will receive an email with a link to track your parcel in real time. You can also check the status of your order at any time on our Order Tracking page using your order number and email address.

Delivery Attempts

Our carriers will attempt delivery to the address provided at checkout. If no one is available to receive the parcel, the carrier may leave it in a safe location or leave a notice with instructions for redelivery or collection. Please ensure your shipping address is correct and complete to avoid delays.

Shipping Restrictions

At this time, we are unable to ship to:

• P.O. boxes
• Restricted or inaccessible areas

If you are unsure whether we can deliver to your area, kindly contact us before placing your order.

Lost, Delayed, or Damaged Parcels

If your tracking shows delivered but you have not received your parcel, please check with your neighbours or your building's reception. If you still cannot locate it, contact us within 7 days and we will work with the carrier to resolve the issue.

If your parcel is significantly delayed beyond the estimated delivery window, do reach out to our team. We will investigate with the carrier and, if necessary, send a replacement or issue a refund.

If your parcel arrives visibly damaged, please take photographs before opening it and contact us immediately. We will arrange a free replacement.

Contact Us

For any enquiries about shipping or delivery, contact our team through our contact page or call us at +60 3-8888 0147.

Last updated: February 2026